Quality Assurance

Cost-effective satisfaction of customer requirements, needs and expectations. 

4SERVICE adheres to ISO 9004: 2009, Management for sustained progress in an organization, in order to analyse and improve efficiency.

The quality system is primarily intended to serve as a tool and an aid, where operations personnel can draw on the expertise that has been accumulated over many years of experience in the business. The quality system is structured in order to safeguard:  

  • Regulatory Compliance
  • General requirements for quality standards
  • Modern, flexible and cost-effective administration
  • Balanced relationship between management and operations
  • Balance between control and resource management
  • Systematic exchange of experience
  • Local adaptations
  • Excellent service from motivated employees  

The information is analysed and assessed at different levels in the organization, with the objective of leveraging the knowledge and experience that resides within the organization, primarily for front-line personnel who interact with customers, clients and suppliers on a daily basis.

As a tool we use Antenor Management System.

"The information is analysed and assessed at different levels in the organization, with the objective of leveraging the knowledge and experience that resides within the organization, primarily for front-line personnel who interact with customers, clients and suppliers on a daily basis."

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